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    • Terms, Conditions and Travel Insurance

    Terms, Conditions and Travel Insurance

    Tour Itinerary | Tour Prices   | Journalist Policy  | Cancellation and Refund | Photo & Video Usage | Insurance

    Tour Itinerary

    Please be aware that Korea Konsult AB offers no guarantee that the tour itself will be operated as advertised. All our tour itineraries are PRELIMINARY. Korea Konsult AB reserves the right to change some parts of the itinerary if needed. Eventual itinerary changes after arrival in the DPRK are beyond our control. Under no circumstances can Korea Konsult AB be held responsible for any itinerary changes.
    We will do our best to ensure the itinerary is similar to the one we advertise but even in the case when we advertise special events such as Mass Dance, Beer Festival, concerts etc we cannot guarantee access to these events. While in the DPRK all decisions regarding the tour itinerary are done by our Korean partner and their decision is final.

    Tour Prices

    The prices on this website are correct at the time of website publication, however, Korea Konsult AB reserves the right to raise or lower its prices at any time. We also reserve the right to correct errors in both advertised and confirmed prices (both before and after your confirmation has been issued).

    Room sharing policy: Please note that the tour price is based on a standard twin room (2 people per room) accommodation. We will do our best to find a same-sex roommate for you but we cannot guarantee you will get one. If there will be no available traveller to share the room, you will need to pay a single room supplement. We match roommates on a first-come-first-served basis and thus if you are planning to have a shared room please book your tour in advance.

    Journalist Policy

    The DPRK does not allow journalists to visit the country on tourist visas. The submission of false details in the visa application would have serious consequences for us as a tour operator as well as for our Korean partners and DPRK Embassy staff. This is a risk not worth taking. By booking your tour and applying for a visa through us you confirm that you are not a journalist.

    Cancellation and Refund policy

    Korea Konsult AB reserves the right to withdraw service and cancel a tour at any time. In this case a full refund will be made.

    If the tourist cancels himself our cancellation charge is 30% of the total tour fee if the cancellation is made no later than 15 days prior the tour departure. For later cancellations no refund will be made. However, if you are able to take a later trip, we will do our best to offer you a discount.

    If we fail to arrange your trip to the DPRK due to visa refusal, or if the DPRK decides temporarily to close its borders for tourists, or "force majeure" and you cannot join any later tour, a full refund will be made. However, Korea Konsult AB cannot be held liable for the travel and hardship expenses incurred in getting to Beijing, or for any fees charged by the receiving bank in your country.

    We offer no refunds under any conditions for tours once you are in the DPRK.

    Photo and Video Materials Usage

    All pictures and videos taken in the DPRK should be used for private purposes* only: you should not use these pictures and videos for any commercial aims and should not circulate them in any mass-media outlet. Upon receiving your booking we will require you to sign a consent letter stating that you are not a journalist and that you will not publish anything about your trip in mass-media without our consent.

    * You can use your photo and video materials in your own social-network (FB, Twitter, Vk etc.), blog, or web-site etc.

    Your Travel & Medical Insurance

    Korea Konsult AB strongly recommends that tourists travelling to the DPRK have full medical insurance - it is standard practice when traveling to such isolated country as the DPRK. If you have a medical condition which may affect your health or safety in North Korea you must inform us before you book your tour.

    Korea Konsult AB cannot be held responsible for any injury to yourself or your property and in particular any consequence or effects of flight/train cancellation/delay, robbery, sickness, government intervention or other such happenings. You are advised to insure yourself against any possible risk that may occur. It is your responsibility to be covered by insurance which must include medical expenses and the cost of repatriation should you become too ill to continue. Any claims must be directed to your insurers.

    We recommend WorldNomads.com who is offering a comprehensive travel insurance to all our travellers. You can buy, extend and claim online, even after you've left home. It’s designed for adventurous travellers with cover for overseas medical, evacuation, baggage and a range of adventure sports and activities.

    What WorldNomads.com insurance covers (see more details here >>):

    When What
    You need Medical help for sudden illness or injury. Cover emergency overseas medical treatment including treatment in a clinic or hospital, plus medicines and physiotherapy as prescribed by your treating Doctor to get you well and keep you travelling.
    You need emergency medical evacuation for Sudden Illness or injury. Cover your transport to the nearest, appropriate medical facility, which also includes your medical repatriation for further treatment at home. Plus it includes, reasonable additional travel and accommodation expenses for a friend or relative to accompany you while you're in hospital and/or during repatriation.
    You have to cancel your trip due to unforeseeable events outside of your control. Covers the costs to cancel all or part of your trip including other pre-booked expenses in specific circumstances including a sudden illness or serious injury or natural disasters.
    Your gear is stolen or damaged whilst travelling. Cover theft or accidental damage of your gear such as iPads, laptops and digital cameras in specific incidents up to individual item limits.

    When things go wrong and you have WorldNomads.com insurance please see here what to do >>

    We're happy to assist you with any questions you may have about our tours. Feel free to email us here: postmaster@koreakonsult.com